Mad Mobile
Mad Mobile is a global technology company specializing in innovative and scalable solutions for the restaurant and retail industries that elevate every transaction.
About Mad Mobile
Mad Mobile's flagship products, Concierge for Retail, CAKE Restaurant Point of Sale, and CAKE MenuPad for legacy systems, redefine how businesses operate. We prioritize the user experience and modern technology to ensure your business thrives in the rapidly evolving digital landscape.
Mad Mobile and Firework
Concierge by Mad Mobile is the top clienteling solution for retail store associates. Live in 21,000+ stores in 26 countries, Concierge empowers store associates with a 360-degree view of the customer, access to global product data, and powerful functionality to communicate and transact on mobile devices.
Concierge integrates with core retail systems (POS, ECOM, CRM, OMS) to power modern associate and customer journeys. Major retailers such as Ralph Lauren, Tractor Supply, Ann Taylor, Talbots, Estee Lauder, Urban Outfitters, and Signet Jewelers use Concierge every day to increase purchase frequency and AOV.
Firework is the leading video commerce solution in retail and features 1:1 video commerce and digital showroom sessions. The platform tracks online browsing activity and instantly connects live associates with customers to co-browse and buy.
Concierge + Firework empowers store associates with the ability to host 1:1 or 1:many video commerce sessions to sell more, virtually.
